A hand when you need it

Support & contact.

Draft for approval. The public operator name and monitored contact email must be confirmed before publishing.

Getting access

MooCon1 is invitation only. Ask the person who manages access for your farm. If your invitation or sign-in does not work, include the email address you were invited with and the wording of the error when contacting support.

Something doesn’t look right?

Tell us which screen, when it happened and which robot was involved. Include the app version if you know it. Do not send passwords, sign-in codes or database exports.

Farm alerts

Live monitoring and remote alerts are not yet commissioned. For a problem with a robot or an animal, follow your usual farm and equipment support procedures.

Privacy and account requests

The final page will give a monitored address for questions, correction and deletion requests. Disabling access is different from deleting an account or its associated personal data.

Contact: awaiting confirmation. This preview does not submit requests or send email.